Help & Support

PAYMENT OPTIONS

Credit/Debit Card
Visa and Mastercard payments (provided by Shopify Payments) – it’s fast, easy and 100% secure. Payment by credit or debit card is the best way to ensure your order gets to you as fast as possible.

PayPal
We accept credit card payments for through PayPal. You do not need a PayPal account to use this method, just a valid credit or debit card.

Afterpay & Laybuy (Pay in Installments)
We will soon be offering Afterpay & Laybuy for our New Zealand orders.. Please keep an eye on our Social Media accounts for updates.

SHIPPING & DELIVERY

Postage within New Zealand and Australia for all orders over $100 is free. This includes delivery's to Rural addresses and Waiheke Island. Our standard postage rate is $6.90 for any orders under $100.

NZ P.O. Boxes
We do not deliver to P.O Boxes. You will require a standard residential address to have your item delivered. Our products are just way too big for this delivery option.

NZ Rural Addresses
We deliver to rural addresses for an additional $3 (unless you qualify for Free Shipping if your order total is over $100)

DISCLAIMER
All orders have a 7 day processing time in which your order will be sent once our team has accepted and approved your order. All our products are made to order, and there is a 14 day manufacturing time to complete and prepare your order.

There is a 20-35 day waiting period for all orders to be delivered. Please keep this in mind. We do not offer overnight shipping for any of our products. The average waiting period for delivery is 14 days.